A day in the life of an intern
Let’s be honest, when you think of an intern’s role what springs to mind? To be a ninja-coffee maker, right? Not seen too much, and never heard, but always on hand to supply a constant stream of caffeine.
Spoiler alert: This is not the case at Pollitt & Partners…
Coming into the Client Service Internship, I wanted to learn about what’s involved in an account executive role and whether it was for me. I mean, I thought I’d be amazing but there’s only so much you can assume from reading one Wikihow article.
So, what does a client services intern do at Pollitt & Partners (besides trying my best to not shove my foot in my mouth every time I talk)? I work on a wide variety of exciting projects and tasks which includes everything from communicating with clients, to writing up project briefs and conducting background research on a niche topic that the team can then use as a jumping off point.
Pollitt & Partners are a really transparent office. I’ve been able to get involved with projects at different stages and of different sizes which has taught me how a project moves through an agency. And most importantly, I feel comfortable to ask as many questions as I can to learn and to look at things objectively.
I’ve learnt so much about the role of an account executive, especially on a day-to-day basis. Not just from the work I’ve been doing, but also the freedom I have to chat to my colleagues about what they’re doing and/or how they’re approaching a problem. As a result, my original goal of “just learning” has evolved to getting first-hand experience with all the stages of a project so that I could carry one on my own. This has been really encouraged and supported by my lovely team!
Something that surprised me was to see just how open and supportive the agency is to each other. I’m sure you’ve heard that about many agencies, but if you’ve ever met anyone from here, you’ll know what I’m talking about! There’s such a feeling of everyone doing it together, which is refreshing in a field where egos are notoriously quite prominent. There’s not really any focus on you being “the intern”- at least not in a negative light. Everyone tries really hard to make you feel part of the team and to help you learn and grow.
The internship has also felt extremely flexible. Everyone comes into a role with their own experience and expectations, the team are very open to taking onboard what you want to get out of your time and trying to accommodate that. Your internship is what you make of it and what you want it to be. If you’re coming because you want more commercial experience on your CV, that’ll change your experience. But if, like me, you don’t really know what it is you want to do in the future- that’s also okay. So long as you show that you’re interested, passionate and want to learn.
So, back to my original statement- being an intern can feel intimidating before you do it as it often gets a bad rep. But at Pollitt & Partners, it’s an amazing environment to be able to learn and do, while having the support of everyone on your team- even if you don’t have any previous experience.
I wish I could reach out and get to tell you all of this in person, but you just have to trust me and come see for yourself!
By Fanni Pesonen, Client Services Intern
Interested in doing an internship with Pollitt & Partners? We’re currently on the look out for interns in both our design and client services team. Get in touch with firstname.lastname@example.org for more information on how to apply.